Team accounts setup
Set up your team account on GetBlock, invite and onboard team members with this step-by-step guide.
Last updated
Set up your team account on GetBlock, invite and onboard team members with this step-by-step guide.
Last updated
A team account is a shared workspace where multiple users can collaborate. This setup is ideal for companies and teams using GetBlock services.
Key benefits:
Organized collaboration: Work together on company resources.
Enhanced security: Role-based access limits each member to only the features they need.
Efficient management: Easily switch between personal and team accounts.
A team account user is a regular GetBlock user. When invited to a team, they can work on company resources, manage service plans or team settings—provided the corresponding permissions are granted.
This part covers a step-by-step guide to setting up your team workspace.
Sign in to your GetBlock account. If you don’t have a user account yet, create one following this guide.
Click on the profile icon in the bottom-left corner of the sidebar. Select "Create new team" from the dropdown menu.
A popup window will appear. Assign a team name and click the "Create team" button.
Once the space is created, navigate to Account Settings > My Team to manage team settings or add teammates.
The creator of the team account controls who gets invited and manages user roles.
Limits on GetBlock team accounts:
Each user can create up to 3 teams.
A user can be invited to an unlimited number of teams.
One team can have a maximum of 30 users.
You can invite team members to join your team account using either their email address or GetBlock User ID.
If the teammate has a GetBlock account: You can invite them using their ID. Since they are already registered, they just need to accept the invitation.
If the teammate is not registered on GetBlock: Invite them via email so they can first create an account before joining the team.
Go to Account Settings > My Team.
Click "Add team member" in the top-right corner.
Request the User ID from the teammate (they can find it under Account Settings > General).
Enter the name, User ID, and send the invite.
The user gets a notification and can accept the invite.
Once the user has joined, the team owner or an admin can update their permissions:
Go to My Team in Account Settings.
Click the three-dot menu (⋮) next to a team member.
Select "Edit access level".
Assign permissions:
Endpoints: Create and manage node endpoints, access tokens, and view statistics.
Subscriptions & payments: Handle payments and plans.
Admin: Includes all the above permissions, plus the access to manage team settings and member roles.
Save changes.
If a Member has no permissions assigned, they will have View-Only access by default.
This table provides a breakdown of actions team account users can perform based on their role.
Create & manage access tokens
✅
✅
Manage subscriptions & payments
✅
✅
Add & remove team members
✅
✅
❌
Edit access levels
✅
✅
❌
Promote to Admin
✅
❌
❌
If you need someone to help manage other team members, be sure to give them Admin status.
To remove a user from your team account:
Navigate to My Team in the Account Settings.
Click the three-dot menu (⋮) next to the team member name.
Select "Remove" from the dropdown menu.
When removed from a team, users lose access to that team workspace but keep their personal account.
If you’ve been invited to a team on GetBlock, follow these steps to accept the invitation and join the team.
Click your account icon to view an invitation.
Click "Accept" if you're ready to join.
After accepting the invitation, you are given access to your team’s workspace. Your role and permissions will be determined by the team owner or admin.
A team user does not lose access to their personal account. They can still use and manage their own endpoints and subscriptions.
To switch between your personal account and any team accounts you are part of:
Click the account icon in the left panel.
A dropdown will show all teams & personal accounts.
Switch between them as needed.
The teams list is sorted by recent activity, with the most recently accessed accounts at the top.
Regularly review and audit permissions. Revoke access for users who are no longer active.
Grant admin privileges only to trusted team members.
Give Members only the necessary permissions (e.g., endpoints access or subscriptions management).
Never share login credentials—use team accounts instead.
If you run into any issues or have questions, please check out our FAQ or visit our Contact Center. You can also use the Help button within your GetBlock dashboard to access support or submit a request.
A team member is marked as when they have successfully accepted the invitation and joined the team.
If the invitation has been sent but not yet accepted, their status remains .
When you have a pending team invitation, a notification badge appears on your account icon .
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